Warranty Policy

COOLSHIRT Warranty Policy 

At COOLSHIRT, we stand behind the quality and performance of our products. Every 
COOLSHIRT item is crafted with care, and we’re committed to making things right if you 
encounter any issues. 

Limited Warranty Coverage 

COOLSHIRT offers a 1-Year Limited Warranty from the original date of purchase. This 
warranty covers manufacturing defects in materials and workmanship under normal use 
and service. 

What’s Covered

• Manufacturing defects  

What’s Not Covered 

• Normal wear and tear 
• Damage caused by improper care, misuse, or accidents 
• Modifications or repairs not authorized by COOLSHIRT 
• Damage from exposure to harsh chemicals or extreme environments 

Warranty Claim Process 

1. Submit a Claim: Email us at sales@coolshirt.com with your proof of purchase, a 
description of the issue, and clear photos. 
2. Evaluation: Our team will review your claim and may request the item be returned 
for inspection. 
3. Repair or Replace: If covered, we’ll repair the product or replace it at our 
discretion. If the original item is no longer available, a comparable replacement will 
be offered. 

Important Notes 

• Warranty is valid only for the original purchaser and is non-transferable. 
• Products purchased from unauthorized resellers are not covered under this 
warranty. 
• Customer is responsible for shipping costs to COOLSHIRT; we’ll cover return 
shipping for approved claims. 

If you’re not sure whether your issue is covered, reach out. We’re here to help and want 
you to love your COOLSHIRT gear as much as we do. 

Questions? Contact us at sales@coolshirt.com or call us at 1-800-345-3176